Lincove® Returns & Refund Policy

We want you to love your Lincove® purchase. If you're not completely satisfied, most items may be returned within 30 days of delivery, subject to the terms below.

Return Eligibility

• Eligible items must be returned in like-new condition, in their original packaging, with all accessories included.
• Items that are used, stained, damaged, missing parts, or not in their original condition are not eligible for a refund.
• Final sale items cannot be returned or exchanged.
• Expedited shipping charges are non-refundable.

Return Processing Fee

All eligible returns of bedding products, including all pillows, are subject to a 10% return processing fee, which will be deducted from your refund.

Return Shipping

Lincove® provides a prepaid return shipping label at no cost for approved returns.

To receive your prepaid label, you must contact our Sleep Concierge Team before returning your order.

Email: hello@lincove.com
Phone: (800) 991-7988

Refunds

Once your return has been received and inspected, approved refunds will be issued to your original payment method, less any applicable return processing fee. Please allow 10–14 business days after your return is received for your refund to be processed and reflected by your financial institution.

Damaged or Defective Items

If your item arrives damaged or you believe it has a manufacturing defect, please contact our Sleep Concierge Team immediately at hello@lincove.com so we can assist you.